The intent of this privacy policy is to detail the information Refer A Friend, LLC and its company
affiliates who operate the Service (collectively, “us” , “we” or “Refer A Friend” ) may gather, how
that information is used, and Refer A Friend’s disclosure practices. The Privacy Policy shall govern
all visitors to the Refer A Friend website at www.referafriendapp.net (the “Site” ) (a) who may
simply be curious about the Service offered by Refer A Friend, (b) referring members and
professional members can create their personal marketplace and grow their businesses (each a
“Subscriber” ) by utilizing our online platform (collectively, the “Service” ) and (c) who desire to
be or become advertisers on our Site (collectively, “you” or the “User” which includes all persons
individually and in their capacity as a representative of a business entity). We care about the
privacy of our Users. Please note that this policy applies only to Refer A Friend’s Site and not to
the websites of other companies or organizations to which we may provide links. You acknowledge
that by accessing or using our Site, you agree to be bound by all of its Terms of Use. If you do not
agree to the Terms of Use, please do not access our Site or use the Service.
By accessing the Site or using the Service, you are consenting to have your personal data
transferred to and processed in the United States but only for the express purposes set forth in
this Privacy Policy.
We reserve the right to change this Privacy Policy at any time. Such changes, modifications,
additions or deletions shall be effective immediately upon notice thereof, which may be given by
means including, but not limited to sending an email to the email address listed by Subscribers and
posting the revised Privacy Policy on this page for all Users. You acknowledge and agree that it is
your responsibility to review the Site and this Privacy Policy periodically and to be aware of any
modifications. Your continued use of the Site after such modifications will constitute your: (a)
acknowledgment of the modified Privacy Policy; and (b) acceptance and agreement to abide and
be bound by the modified Privacy Policy.
1. From where and how do we collect personal data? We collect Personally Identifiable
Information about you as follows:
• Directly from you when you provide information directly to us in completing a
profile to sign up and become a Subscriber and use the Service;
• By entering content, information or data in using the Service, responding to or
completing surveys or send messages within the Service;
• Automatic data collection from “cookies”, local storage objects, web beacons and
other technologies in connection with your accessing the Site or using the Service;
• From other Subscribers as referring members of the Service or through a friend’s
marketplace utilizing the Site;
• From other service providers or product sales sources ( “Third Party Sites” ) for
which we have provided links or posted website URLs on our Site that you choose
to access;
• From marketing and advertising companies that we have engaged to assist with
marketing or promotional services, advertisements or communications;
• From social media and other third-party platforms with which you have interacted,
posted content or used to access the Site or login to the Service;
• From information services and data licensors when we supplement your data.
• We may also collect information from you at other points on our Site that state
that such information is being collected.
2. What information do we collect from you?2
In order to better provide you with our Service, we collect two types of information about our
Users: Personally Identifiable Information and Non-Personally Identifiable Information. We do not
collect any Personally Identifiable Information about you unless you voluntarily provide it to us.
Our primary goal in collecting information from you is to provide you with a smooth, efficient, and
customized experience while accessing the Site and using the Service.
Personally Identifiable Information – This refers to information that lets us know the specifics of
who you are. When you engage in certain activities on this Site, such as becoming a Subscriber,
inputting content, information and data for your member profile, information related to referrals,
Jobs and other results from using the Service on the Site, filling out a survey, or sending us
feedback, we may track such activities specifically to your profile or by asking you to provide certain
information about yourself by filling out and submitting an online form. It is completely optional
for you to engage in these activities but will be necessary for you to provide to create a profile as
a Subscriber to the Service. If you elect to engage in these activities, however, we may ask that
you provide us personal information, such as your business name, your first and last name, job
title and department, mailing address (including zip code), email address, telephone and facsimile
numbers, other personal identifying information and your user-name and password as a member
of the Service. For security reasons last names of members are not displayed on the Site to protect
our members’ privacy. Personal data also includes communications that are exchanged between
you and us related to your membership, Job details, payment and transaction data related to a
completed Job, questions, feedback and reviews. Depending upon the activity, some of the
information we ask you to provide is identified as mandatory and some as voluntary. If you do not
provide the mandatory data with respect to a particular activity related to the Site or the Service,
you will not be able to engage in that activity.
Non-Personally Identifiable Information: This refers to information that does not by itself identify
a specific individual. We gather certain information about you based upon where you visit on our
Site in several ways. This information is compiled and analyzed on both a personal and an
aggregated basis. One way is marketing data which includes your preferences for receiving our
marketing communications and details about your engagement with such marketing efforts.
Another is information that includes device data, geolocation data and online activity data gathered
through the website’s Uniform Resource Locator ( “URL” ) that you just came from, which URL you
go to next, what browser you are using, and your Internet Protocol ( “IP” ) address. An URL is the
global address of documents and other resources on the World Wide Web. An IP address is an
identifier for a computer or device on a Transmission Control Protocol/Internet Protocol
( “TCP/IP” ) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol
to route information based on the IP address of the destination. In other words, an IP address is
a number that is automatically assigned to your computer whenever you are surfing the web,
allowing web servers to locate and identify your computer. Computers require IP addresses in order
for users to communicate on the Internet. This information is ultimately stored in the form of store
categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with
our servers, software, to administer our Site and to gather demographic information.
We will primarily use your Personally Identifiable Information to provide our services to you as a
Subscriber or otherwise, as required by our agreements with you. We will also use Personally
Identifiable Information to enhance the operation of our Site, increase subscriptions, improve our
marketing and promotional efforts, statistically analyze our Site use, improve our technology and
offering of the Service, and customize our Site’s content, layout, and functionality. We may use
Personally Identifiable Information to deliver information to you and to contact you regarding
administrative notices. We may also use Personally Identifiable Information to resolve disputes,
troubleshoot problems and enforce our agreements with you, including this Privacy Policy.
3. How do we use personal data?3
We process personal data to operate, improve, understand and personalize the Service, and use
personal data for the following purposes:
To deliver the Service which includes:
▪ Provide, operate, improve, develop, understand, and personalize the
Service and our business, including testing, research, analysis and further
development of the Service;
▪ Satisfy the reason you provided the information to us, including
responding to and fulfilling requests;
▪ Communicate with you about the Service and the Site, including Service
announcements, updates, or offers;
▪ Provide support and assistance for the Service;
▪ Create and manage your account or user profile;
▪ Customize website content and communications based on your
preferences; and
▪ Process memberships, Job information or other transactions.
For purposes of research and development, we may create and use aggregated, de-
identified or other anonymous data from personal data we collect for our business purpose,
including to analyze the effectiveness of the Service, to improve and add features to the
Service, and to analyze the general behavior and characteristics of Subscribers of the
Service. We also use the anonymous data for research purposes to help us answer
questions for creating an even-better experience for our Subscribers and prospective
members by identifying cutting-edge insights and providing new content and Service
features.
For purposes of marketing and advertising, we do not use personally identifiable
information or data for marketing or advertising purposes. We may use other personal
data, such as data collected when you browse our website, to send you direct marketing
messages as permitted by applicable law or to advertise the Services online in compliance
with the Digital Advertising Alliance Self-Regulatory Principles for Online Behavioral
Advertising.
4. With whom do we share your information?
We do not sell, trade, or rent your Personally Identifiable Information to others. We may have
arrangements with service partners operating Third Party Sites for which links appear on the Site.
In addition, we may have contracted with certain service providers who provide services that
support the Site and the Service. We and our service partners use your Personally Identifiable
Information to operate our Site and to deliver their services.
These service partners may include the following:
● Service Providers such as payment processors, vendors who advertise our Services,
security and fraud prevention consultants, hosting and other technology and
communications providers, analytics providers, and staff augmentation and contract
personnel, that provide services to us or on our behalf;
● Advertising Partners that may collect information on our Site through Cookies and
other automated technologies;
● Professional advisors such as lawyers, auditors, bankers and insurers, where
necessary in the course of the professional services they render to us;
● Authorities and others, including law enforcement, government authorities, and
private parties we believe in good faith to be necessary or appropriate to comply4
with law or legal process. We will disclose Personally Identifiable Information upon
receipt of a court order, subpoena, or to cooperate with a law enforcement
investigation. We fully cooperate with law enforcement agencies in identifying those
who use our services for illegal activities. We reserve the right to report to law
enforcement agencies any activities that we in good faith believe to be unlawful; and
● Business transferees, such as acquirers and other relevant participants in business
transactions (or negotiations for such transactions) involving a corporate divestiture,
merger, consolidation, acquisition, reorganization, sale, or other disposition of all or
any portion of the business or assets of, or equity interests in, Refer A Friend or our
affiliates (including, in connection with a bankruptcy or similar proceedings).
We will encourage our service partners, if any, to adopt and post privacy policies. However, the
use of your Personally Identifiable Information by our service partners is governed by the privacy
policies of those service partners and is not subject to our control.
We may also provide Non-Personally Identifiable Information about our members’ traffic patterns
and related Site information to third party advertisers, but these statistics do not include any
Personally Identifiable Information.
4. How can you update or correct your Personally Identifiable Information?
We believe you should have the ability to access and edit the Personally Identifiable Information
that you have provided to us. You may change any of your Personally Identifiable Information in
your account online at any time by linking to your account in accordance with instructions posted
elsewhere on this Site. You may also access and correct your personal information and privacy
preferences by communicating with us at support@referafriendapp.net.
Please include your name, address, and/or email address when you contact us. We encourage you
to promptly update your Personally Identifiable Information if it changes. You may ask to have the
information on your account deleted or removed; however, because we keep track of past
transactions, you cannot delete information associated with past transactions on this Site. In
addition, it may be impossible to completely delete your information without some residual
information because of backups.
5. What are your choices regarding collection, use, and distribution of your
information?
We may, from time to time, send you email regarding our technology and Service and/or your
subscription. In addition, if you indicated upon becoming a Subscriber that you are interested in
receiving offers or information from us and our partners, we may occasionally send you emails
about other services that we feel may be of interest to you. Only Refer A Friend (or agents working
on behalf of Refer A Friend and under confidentiality agreements) will send you these emails and
only if you indicated that you do not object to these offers. If you do not want to receive such
emails, simply tell us when you give us your personal information. Or, at any time you can easily
edit your account information to no longer receive such offers and emails.
You also have choices with respect to cookies, as described below. By modifying your browser
preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to
reject all cookies. If you choose to reject all cookies some parts of our Site may not work properly
in your case.
After you log in to your account, you can access, and in some cases edit or delete certain
information provided to us, such as first and last name, username and password, email and mailing
address, and other information in your profile. When you update information, however, we may5
maintain a copy of the unrevised information in our records. You may request a full deletion of
your account and corresponding data by emailing support@referafriendapp.net. You will be asked
to complete a verification form in connection with such deletion request in order to ensure that you
have the authority to delete your account. We may need to retain certain personal data in our
records, as well as aggregated or non-identifiable data derived from or incorporating your personal
data that does not identify you, after you update or delete it.
Privacy settings. You can change certain privacy settings, such as whether you are searchable on
the Site by your name with last initial or username, if you scroll down to Settings, located on the
Main Menu page, and select “Privacy,” where you can choose to make yourself private or
searchable.
Push notifications and device permissions. When you access the Site or use the Service, you may
initially opt-out of push notifications that we may send you or revoke any permissions you
previously granted to us at any time such as permission to access your camera or camera roll,
Bluetooth, microphone, Siri, search, push notifications, background app refresh and/or cellular data
access, by changing the settings on your device.
Geolocation data. You may allow or disallow us to collect geolocation data by enabling or disabling
location services on your device. If you decline to grant us access to this data, we will not be able
to provide certain services, capabilities, or features to you.
Marketing communications. We will give you the ability to opt-out of marketing-related emails and
other communications by going to our preferences management page, or by following the opt-out
or unsubscribe instructions contained in the message. You cannot opt-out of receiving certain non-
marketing emails regarding the Service.
Online tracking opt-outs. There are a number of ways you can opt-out of certain interest-based
advertising and other online tracking activities, which we have summarized below:
● Blocking Cookies in your browser. Most browsers let you remove or reject Cookies,
including Cookies used for interest-based advertising. To do this, follow the
instructions in your browser settings. Many browsers accept cookies by default until
you change your settings. For more information about Cookies, including how to see
what Cookies have been set on your device and how to manage and delete them,
see Section 8 below or visit www.allaboutcookies.org.
● Blocking advertising ID use in your device settings. Your devices may offer settings
that enable you to make choices about the collection, use, or transfer of your
advertising ID associated with your device for interest-based advertising purposes.
● Using privacy plug-ins or browsers. You can block our websites from setting cookies
used for interest-based ads by using a browser with privacy features, like Brave, or
installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and
configuring them to block third party cookies/trackers. You can also opt-out of
Google Analytics by downloading and installing the browser plug-in available at:
https://tools.google.com/dlpage/gaoptout.
● Platform opt-out. Some third-party ad networks, including third-party ad servers, ad
agencies, ad technology vendors and research firms, allow you to opt-out directly by
using their opt-out tools. Some of these providers, and links to their opt-out tools,
are:
○ Google (AdWords): adsettings.google.com
○ Microsoft (Bing): about.ads.microsoft.com/en-
us/resources/policies/personalized-ads
○ Facebook: www.facebook.com/about/ads
● Advertising industry opt-out tools. You can also use these opt-out options to limit
use of your information for interest-based advertising by participating companies:
○ Digital Advertising Alliance for Websites: optout.aboutads.info
○ Digital Advertising Alliance for Mobile Apps:
youradchoices.com/appchoices6
○ Network Advertising Initiative: optout.networkadvertising.org
● Please note that some opt-out features are cookie-based, meaning that when you
use these opt-out features, an “opt-out” Cookie will be placed on your computer or
other device indicating that you do not want to receive interest-based advertising
from certain companies. If you delete your Cookies, use a different browser, or use
a different device, you will need to renew your opt-out choice. Opting-out of interest-
based advertising does not mean that you will no longer receive online ads. It only
means that such ads will no longer be tailored to your specific viewing habits or
interests. You may continue to see ads on and about the Service.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to online
services. The Services do not currently support “Do Not Track” requests or similar signals. To find
out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
6. How can you share your own personal data?
Each User can input personal data to their profile including industry, specialty and experience
among other things and then share that link with others through our system. Each User can choose
to share that link with anyone including those the User may not know so be cautious what
information is included.
7. What security precautions are in place to protect against the loss, misuse, or
alteration of your information?
At our Site you can be assured that your Personally Identifiable Information is secure, consistent
with current industry standards. The importance of security for all Personally Identifiable
Information associated with our Users is of utmost concern to us. Access by you to your Personally
Identifiable Information is available through a password and unique customer ID selected by you.
We recommend that you do not divulge your password to anyone. Your Personally Identifiable
Information is protected in several ways through User authentication, authorization, secure socket
layer and data encryption using a standard encryption algorithm, specifically for passwords. In
addition, your Personally Identifiable Information resides on a secure server that only selected
Company personnel have access to via password.
Personal information that you provide that is not Personally Identifiable Information also resides
on a secure server and is only accessible via password. Since this information is not accessible from
outside Refer A Friend you will not be asked to select a password in order to view or modify such
information.
In order to most efficiently serve you, established third party banking, processing agents and
distribution institutions handle payment transactions through Stripe for Referral Fees. They receive
the information needed to verify and authorize all payment information.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed
to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information,
you acknowledge that: (a) there are security and privacy limitations of the Internet which are
beyond our control; (b) the security, integrity and privacy of any and all information and data
exchanged between you and us through this Site cannot be guaranteed; and (c) any such
information and data may be viewed or tampered with in transit by a third party.
8. Do we use “cookies”?
When you use our Site we will store cookies on your computer in order to facilitate and customize
your use of our Site. A cookie is a small data text file, which a Web Site stores on your computer’s
hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Our
cookies store randomly assigned user identification numbers, the country where you are located,
and your first name to welcome you back to our Site. The cookies make your use of the Site easier,7
make the Site run more smoothly and help us to maintain a secure Site. You are always free to
decline our cookies if your browser permits, but some parts of our Site may not work properly in
that case.
We may at some point use an outside ad serving company to display banner advertisements on
our Site. As part of their service, they will place a separate cookie on your computer. We will not
provide any third-party ad server with any of your Personally Identifiable Information or information
about your purchases. We and our third party ad server will collect and use Non-Personally
Identifiable Information about you, such as your IP address, browser type, the server your
computer is logged onto, the area code and zip code associated with your server and whether you
responded to a particular ad, if any. Other advertisers may also place banner ads on our Site in the
same manner as above, but we will not disclose any Personally Identifiable Information to them.
9. What should you know about privacy policies and data collection at any third party
Sites that may be accessible from our Site?
Except as otherwise discussed in this Privacy Policy, this document only addresses the use and
disclosure of information we collect from you. Other websites for which links are provided on the
Site, may be accessible and have their own privacy policies and data collection, use and disclosure
practices. Please consult such other website’s privacy policy. We are not responsible for the policies
or practices of third parties. Additionally, other companies, which place advertising on our Site,
may collect information about you when you view or click on their advertising through the use of
cookies. We cannot control this collection of information. You should contact these advertisers
directly if you have any questions about their use of the information that they collect.
10. What else should you know about your privacy online?
You must be at least 18 years old to have our permission to use this Site. Our policy is that we do
not knowingly collect, use or disclose Personally Identifiable Information about visitors that are
under 18 years of age.
11. Notice for California residents.
We are providing this supplemental privacy notice to consumers in California, pursuant to the
California Consumer Privacy Act of 2018 ( “CCPA” ).
We do not sell personal data. As we explain in this Privacy Policy, we use cookies and other tracking
technologies to analyze website and application traffic and use, and to facilitate advertising. You
may also direct us to share your data, as described in the “How Can You Share Your Own
Personal Data” section of the Privacy Policy.
California Privacy Rights. If you are a California resident, you have the following rights:
● Information: The Privacy Policy describes the types of personal data we collect in the
“What Information Do We Collect From You?” section above and the sources through
which we collect personal data in the “From Where And How Do We Collect Personal
Data?” section above. We describe the purposes for which we use and share this
data in the “How Do We Use Personal Data?” section above and the “With Whom Do
We Share Your Information?” section above.
● Access: You can request a copy of the personal information that we maintain about
you.
● Deletion: You can ask to delete the personal information that we have collected from
you.
● Opt-out of sale of your personal data: We do not sell personal data. We offer
instructions on how to limit online tracking in the “What are your choices regarding
collection, use, and distribution of your information?” section of the Privacy Policy.
Please note that the CCPA limits these rights by, for example, prohibiting businesses from providing
certain sensitive information in response to an access request and limiting the circumstances in
which they must comply with a deletion request.8